Powerful WhatsApp CRM Features
Everything your team needs to manage leads, close deals, sell products, and grow your business — all through WhatsApp.
Unified WhatsApp Inbox
Stop juggling phones. Bring every WhatsApp conversation into one powerful dashboard where your entire team can collaborate in real time.
- Send and receive text, images, video, documents, locations, and reactions
- Real-time message sync with delivery and read receipts
- Assign conversations to specific team members
- Search across all conversations and contacts instantly
- Support for voice messages, stickers, and contact cards
Online Product Catalog
Create a beautiful public product store your customers can browse. Manage your entire catalog with images, pricing in local currencies, and share your store link via WhatsApp.
- Public storefront — customers browse your products online
- Bilingual product names and descriptions (English & Arabic)
- Multiple images per product with featured image selection
- Multi-currency pricing (JOD, SAR, AED, USD, EGP & more)
- Bulk import/export via CSV and JSON
- Store analytics — track visits and product performance
- Mobile management — update products from your phone
Discount Campaigns & Promotions
Run targeted promotions to boost sales. Create percentage or fixed-amount discounts, apply them globally or to specific products, and set time-limited campaigns that start and end automatically.
- Percentage-based or fixed-amount discounts
- Apply globally to all products or select specific items
- Time-bound campaigns with automatic start and end
- Campaign status tracking — active, upcoming, expired
- Search and filter across all promotions
Visual Sales Pipeline
Track every lead from first message to closed deal with a drag-and-drop Kanban board built for WhatsApp-driven sales.
- Customizable pipeline stages with color coding
- Deal value tracking in 10+ MENA currencies
- Drag-and-drop on desktop, tap-to-move on mobile
- Per-contact message count and engagement history
- Pipeline analytics with conversion rates per stage
Complete Appointment System
A full scheduling ecosystem — manage services, staff availability, resources, and let customers book directly through shareable links. Visual calendar, automated reminders, and self-service management.
- Service catalog with bilingual names, durations, and pricing
- Staff, rooms, and equipment scheduling with weekly availability
- Public booking links — share via WhatsApp or embed on your website
- Visual week/month calendar with drag-and-drop rescheduling
- Automated WhatsApp reminders (1 hour and 1 day before)
- Employee self-service links for schedule management
- Booking status tracking — confirmed, completed, cancelled, no-show
Smart Auto-Replies & Workflows
Never miss a lead. Set up automatic welcome messages, out-of-hours replies, keyword triggers, and advanced workflow automations including AI-powered chatbots.
- Welcome messages for new conversations
- Away/out-of-hours auto-replies with business hours config
- Quick reply templates with keyboard shortcuts
- n8n workflow integration for advanced automations
- AI chatbot integration for automatic FAQ handling
Contacts & Team Collaboration
Organize contacts, assign conversations, and collaborate as a team with role-based access control.
- Contact tagging and smart filtering
- Contact notes, company fields, and custom data
- Role-based access control (Admin, Manager, Agent)
- Team member invitation and management
- Conversation assignment and transfer between agents
Ready-to-Use Message Templates
Save time with pre-built quick reply templates. Use keyboard shortcuts to send perfectly crafted responses in seconds — in English and Arabic.
Welcome & Greeting
Greet new leads professionally with customizable welcome templates that include your business name, services, and next steps.
Pricing & Quotation
Respond to pricing inquiries instantly with templates that include dynamic fields for product names, quantities, and prices in local currencies.
Order Confirmation
Send professional order confirmations with order details, expected delivery dates, and payment instructions automatically.
Appointment Reminders
Reduce no-shows with automated appointment reminders via WhatsApp. Include date, time, location, and rescheduling options.
Follow-Up & Re-engagement
Re-engage cold leads with timed follow-up templates. Set triggers based on last message date or pipeline stage to keep deals moving.
Feedback & Review Request
Collect customer feedback and reviews with post-service templates. Build social proof while your service experience is still fresh.
How TECO CRM Compares
See why businesses across MENA choose TECO CRM over generic solutions that were not built for WhatsApp-first sales.
| Feature | TECO CRM | Bitrix24 | Zoho CRM | HubSpot |
|---|---|---|---|---|
| Native WhatsApp integration | ✓ | Add-on | API only | Paid add-on |
| Full Arabic / RTL support | ✓ | Partial | Partial | ✗ |
| Product store with public catalog | ✓ | ✗ | ✗ | ✗ |
| Promotions & discount campaigns | ✓ | ✗ | ✗ | ✗ |
| Visual sales pipeline | ✓ | ✓ | ✓ | ✓ |
| Booking & scheduling | ✓ | Separate tool | ✗ | Paid add-on |
| Quick reply templates | ✓ | ✗ | Email only | Email only |
| AI chatbot integration | ✓ | Basic | Paid | Paid |
| Setup time | 5 minutes | Hours | Hours | Days |
| Starting price | $30/mo | $49/mo | $14/mo* | $45/mo |
| Per-message fees | None | Varies | N/A | Yes |
* Zoho pricing for basic CRM without WhatsApp features. WhatsApp integration requires additional Zoho products.
How TECO CRM Helps Your Business Grow
Real results for MENA businesses that sell through WhatsApp conversations.
Close Deals Faster
Respond to leads in seconds with quick reply templates. Businesses using WhatsApp CRM see up to 40% faster response times and higher conversion rates.
Meet Customers Where They Are
98% of messages on WhatsApp are opened and read. No more emails lost in spam or calls that go to voicemail.
Sell Products Online
Launch your online store in minutes. Share your product catalog via WhatsApp, run promotions, and let customers browse and order directly.
Never Miss After-Hours Leads
Auto-replies handle inquiries when your team is offline. Smart welcome messages capture lead information 24/7.
Reduce Operational Costs
Replace expensive call centers with WhatsApp messaging. AI chatbots handle repetitive questions. Templates eliminate typing time.
Built for MENA Markets
Full Arabic interface, RTL layout, local currencies, and business practices. Designed for how you actually sell.
Who Uses TECO CRM?
From solo entrepreneurs to growing teams, TECO CRM adapts to your business.
E-Commerce & Online Shops
Launch your product store, manage orders, send shipping updates, and run promotions — all through WhatsApp.
Clinics & Healthcare
Patient appointment booking, automated reminders, staff scheduling, and follow-ups through WhatsApp.
Real Estate
Track property inquiries in your pipeline, share listings, schedule viewings, and follow up with buyers.
Education & Training
Course registration, class reminders, booking links for trial classes, and enrollment follow-ups.
Salons & Beauty
Online booking with service catalog, staff scheduling, automated reminders, and instant confirmations.
B2B Sales Teams
Manage complex sales cycles with multi-stage pipelines. Track deal values and collaborate on opportunities.
Start Selling on WhatsApp Today
Join businesses across Jordan and MENA already using TECO CRM to turn WhatsApp conversations into revenue.
No credit card required · Setup in under 5 minutes